In this section, you will get acquainted with the login with Facebook which is an embedded signup flow from the Meta for onboarding the business to available WhatsApp business API through authorized Business Solution Partner like Brainybear. With embedded sign-ups, businesses should be able to get access to WhatsApp business API in a matter of minutes.

Requirements before registration.

Before starting the process prepare the following details so you can have smooth registration:

• Access to Facebook Business Manager. You will need to log in to your Facebook business account and have access to your company's Facebook Business Manager. If a Facebook Business Manager account is not set up, create one here.
• A valid phone number for WhatsApp. The phone number which is not linked to WhatsApp before and that number should be able to receive a phone call or SMS.
• Business details of the company. You will need the brand's display name, legal address, and website to set up the WhatsApp profile for your business.
• Full control access in Meta Business Account. You’ll need full control access in Meta Business Account. Open the settings and make sure you have Full control next to your name.
  

  

Unsupported countries

Regions and countries not supporting WhatsApp Business account phone numbers:

• European Economic Area
• European Union
• Australia
• Japan
• Nigeria
• Philippines
• Russia
• South Korea
• South Africa
• Turkey
• United Kingdom

Embedded sign up flow.

Step 1. Go to your AI Agents and Click on the Message icon.

Step 2. Go to the WhatsApp tab and click on the "Integrate with WhatsApp" button.

Step 3. Share WhatsApp Business Account with Brainybear**

Once you click to continue, an informative prompt will be shown.

Businesses will share account access to allow the Business Solution Partner to manage phone numbers, and templates, send messages to customers on behalf of the business.

Step 4: Create or Link Business Manager account**

If you already have a business account created, you must be the admin of the account in order to set up WhatsApp Business Accounts. You can select any business account and skip to step 5.

If there is no WhatsApp Business Account, create a new one by adding the account name and billing time zone.

Step 5: Connect your existing WhatsApp Business App or Add a New WhatsApp Phone Number.

5.1 For connect your existing WhatsApp Business App

Connect your existing WhatsApp Business number. Use this if your phone number already runs on the WhatsApp Business app on your phone.

Known issues:

• Your number might be ineligible for API as to Meta’s rules.
• Make sure your account is not new and has regular activity.

5.2 Add a New WhatsApp Phonen Number

For adding a new WhatsApp phone number, your new phone number must not associated with any WhatsApp Business Account.

5.2.1 Create or Select your WhatsApp Business Account

5.2.2 Add your WhatsApp Phone Number

Once the business registers its phone number, it must verify it via either text message or voice call. They will receive a six-digit verification code to that phone number that they can input.

Once the business has verified their phone number, they are done with signup and ready to use the trial experience.

With the trial experience, they can send a limited number of messages to test the value and functionality of the API. We have provided sample message templates to help test notifications in the trial experience. In order to send more messages, they must request Business Verification.

In the Trial experience, businesses can send business-initiated messages to 2 phone numbers and have 10 customer-initiated conversations for the first 30 days. This trial state is only valid for the first verified phone number for each WhatsApp Business Account.

Note: If the Business didn’t perform Business verification in 30 days, Facebook will disconnect the phone number.

Step 6: Click Finish in the connection pop-up.

✔ Done. Your current WhatsApp number is now connected to your AI agent.